Alexandria Customs - Refund Policy

  • Any peripheral or accessory purchases from the Arsenal are refundable within 30 days, as long as they're in their original condition.
  • All PC sales (custom, prebuilt, and recertified) are non-returnable and subject to the Bullsh*t-Free Guarantee.
  • 3D Prints are final sale.
  • Service charges are final sale. However, if we can't fix your problem, it's free.

That being said, we're reasonable people and will always strive to work with you to ensure you're completely satisfied with your purchase!

We accept requests as they come in and are processed. Reserving now will secure your spot. We'll contact you as soon as possible.